Update @ 4:00pm - PGE has since restored power and Division street apartment power service should be restored.  If you are having issues, please let us know.

Update @ 10:10am - PGE is aware of the problem and are working on it.  Listed here:

Currently we are experiencing a power outage at the Division Street Apartments.  This is affecting all residents including wired and wireless networks.  Maintenance is working on the issue and we hope to have an update later this morning.

-Aaron

UPDATE @ 10:13am - We have resolved the issues in Smith Upper D.  If you continue to experience issues, please contact the Helpdesk.

Right now we are having an issue with our Meraki unit for wireless access in Smith Upper D.  I am working with Kaylee Krout on getting the wireless unit back up and running.  Details to follow on when wireless service will be restored.

-Aaron

What:  Network Upgrade

Where:  All campus buildings including: Tabor, Cascade, and 205

When:  All Day Monday, December 26th

Why:  New Switches and Firewalls are being installed

What Do You Need to Do:  Plan to avoid use of campus computers and printers on the 26th

Over the holiday break there will be a  major upgrade of the college network hardware and communication circuits.  This is a part of a long-term plan to improve services to all campus locations.  Work will start at 8am on the 26^th and continue until completed.  Please plan on all information technology services being unavailable for 24 hours starting at that time. 

Email will only be out of service a very short time at some point during this period (the exact time cannot be predicted in advance).  No mail should be lost but some senders may receive the standard “mail delivery has been delayed” message if delivery is attempted during the email outage but the messages should be automatically resent and will arrive when mail comes back online after the upgrade.

Other network and software services will be down for longer periods during the day as we work through each server and building to bring them up on the new equipment. 

Linda Rudawitz

Director, Information Technology

All ~

We have been getting some reports of errors getting to some websites both on the Employee side and the Student side.  There have been some reported DNS issues today on the internet so you may experience some issues getting to your normal websites.  The only remedy is going to be waiting for the servers to pick up the correct addresses again.

Thank you to all the people who sent this in.

-Aaron

Our Helpdesk software has been fully updated with all features working properly again.  You are now able to login and view ticket history as well as make any changes to your profile.

If you have any questions or concerns, please email us: netadmin@warnerpacific.edu or helpdesk@warnerpacific.edu

Thank you for your patience as we have upgraded our systems in order to serve you and the Warner Pacific College community better!

- IS Team