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Knowledgebase: Email
Webmail Error Message: a problem occurred while you were trying to use your mailbox
Posted by Roger Keast on 28 October 2014 06:23 PM

Error Message:  a problem occurred while you were trying to use your mailbox

A user was unable to open some email messages in Outlook Web App and would get the above error message.

Opening OWA in Light mode gave the same error message immediately.

 

Solution:

 

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